Privacy Policy

Effective November 12, 2026

This policy explains what MKE BIZ TECH LLC (“we”) collects when you use Model Up Studios, why, and the choices you have. The short version: we keep what we need to run your studio, we don't sell your data, and we don't train AI on your content.

What we collect

Account: your email, a securely hashed password, your plan, and sign-in records.
Your content: projects, scripts, uploads, voice samples, consent recordings and generated media.
AI keys: the API keys you add, stored encrypted. We never show them back in full.
Usage and safety logs: which jobs ran, their cost estimates, prompts and hashes of outputs, kept to prevent abuse and investigate reports.
Billing: handled by our payment processor. We keep only a customer ID, your plan and payment status — never your full card number.
Device data: basic technical information such as IP address and browser type, used for security (for example, to block repeated failed sign-ins).

How we use it

To run the Service: store your work, run the jobs you start, and show your history and costs.
To keep it safe: enforce our safety rules, detect abuse, and respond to reports and legal requests.
To support you and tell you about important changes.
To bill paid plans.

We do not sell or rent personal data, show third-party ads, or use your content to train AI models.

AI providers you choose: when you start a job, the content needed for that job is sent to the provider using your key. Their handling is governed by their own privacy terms. Media is shared through a short-lived signed link.
Service providers: our hosting and storage (Cloudflare) and payment processor, under contracts that limit their use of the data.
Legal and safety: when required by law, or to report child sexual abuse material to the National Center for Missing & Exploited Children, or to protect people from serious harm.
Business transfer: if the business is sold or merged, this policy continues to apply to your data.

Cookies

We use only essential cookies: a secure sign-in cookie that keeps you logged in. No advertising or cross-site tracking cookies. The app may store small preferences (like dark mode or sound) on your device.

How long we keep it

Your content and keys: until you delete them or your account.
Safety logs (prompts and output hashes): 90 days, longer only if needed for an active investigation or legal obligation.
Consent recordings for voice cloning: as long as the cloned voice exists, plus the period needed to answer a dispute.
After account deletion, data is removed from active systems within 30 days; backups roll off on their normal schedule.

Security

We use encrypted connections, encrypted key storage, private media with expiring links, separate data for each account, and sign-in throttling. No system is perfectly secure; if a breach affects you, we'll notify you as the law requires.

Your choices and rights

You can view and edit your content in the app, download a backup, replace or remove your keys, and delete your account. You can also ask us to access, correct, delete or export your personal data by emailing support@modelupstudios.com. Depending on where you live (for example California or the EU/UK), you may have additional rights; we honor them and won't treat you differently for using them.

Age

The Service is for adults 18 and over. We don't knowingly collect data from anyone under 18; if we learn we have, we delete it.

Where data is stored

Data is stored and processed on Cloudflare infrastructure, which may include servers outside your country, and by the AI providers you choose.

Changes

We'll post updates here and notify you of material changes by email or in the app.

Contact

MKE BIZ TECH LLC, Milwaukee, Wisconsin · support@modelupstudios.com